top of page
![[Feature Release] "Insights" - True personalization becomes reality](https://static.wixstatic.com/media/80b40a_1dc81756ecb14ac4b7b80db1ed7659d0~mv2.png/v1/fill/w_333,h_250,fp_0.50_0.50,q_35,blur_30,enc_avif,quality_auto/80b40a_1dc81756ecb14ac4b7b80db1ed7659d0~mv2.webp)
![[Feature Release] "Insights" - True personalization becomes reality](https://static.wixstatic.com/media/80b40a_1dc81756ecb14ac4b7b80db1ed7659d0~mv2.png/v1/fill/w_454,h_341,fp_0.50_0.50,q_95,enc_avif,quality_auto/80b40a_1dc81756ecb14ac4b7b80db1ed7659d0~mv2.webp)
[Feature Release] "Insights" - True personalization becomes reality
Insights not only provide unique summaries of the customer and previous agent interactions, but also make your customer communication more i
Mark Pohlmann
Nov 13, 2024


Agentforce vs Kaia's Team: Let the games begin
Salesforce launched Agentforce. There are three major weaknesses in Agentforce. And how Kaia's Team can prove that it's the smarter choice.
Mark Pohlmann
Sep 26, 2024


How chatbots are replacing graphical interfaces: The future of user interaction
Companies that are early adopters of ‘Chat GUI’ will not only improve the user experience, but also define new standards for efficiency.
Mark Pohlmann
Aug 26, 2024
bottom of page