Consultancies should go beyond just using AI tools—they need to unlock new value streams for their clients. And here’s the biggest

Insights not only provide unique summaries of the customer and previous agent interactions, but also make your customer communication more i

Salesforce launched Agentforce. There are three major weaknesses in Agentforce. And how Kaia's Team can prove that it's the smarter choice.

“The Not-Invented-Here syndrome" (NIH) is a syndrome

Companies that are early adopters of ‘Chat GUI’ will not only improve the user experience, but also define new standards for efficiency.

A brief summary for your management decision on whether to develop an AI chatbot based on OpenAI yourself or use a Saas solution.

basic article about how kaia's team uses ai, llms and works with assistants, widgets, instructins, user prompts and many more features

Exciting news from Kaia's Team! 🚀 We're thrilled to announce a brand new feature: the  Sign Up Function ! Now, you can see all your chat...

AI and Generative AI fulfill unique demands, though they are often confused. Let's explore what sets them apart: AI: A Broad Spectrum of...

While terms like Chatbots, AI Chatbots, and Conversational AI might seem to be merely semantic differences, they actually represent a...