Terms of Use
& Data Privacy
1. Terms of Use
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These terms of use govern your use of our chat widget. By using the chatbot on our or 3rd party websites, you agree to these terms and conditions. If you do not agree to these terms, you may not use the chatbot.​
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1 Use of Kaia*s Team Chatbots
1.1 Purpose: Our chatbots are used to provide information. The chatbot can respond to enquiries, provide information and offer general support.
1.2 Limitations: The chatbot is not able to provide legal, medical or financial advice. The information provided is for general information purposes only.​
2 Responsibilities of the user
2.1 Lawful use: You agree to use the chatbot only in accordance with all applicable laws and regulations.
2.2 No abusive use: You may not use the chatbot to create or distribute content that is offensive, defamatory, obscene, fraudulent or otherwise unlawful.
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3 Data protection and data security
3.1 Data collection: Certain personal data may be collected through the use of the chatbot. This data is processed in accordance with our Privacy Policy.
3.2 Data security: We use appropriate technical and organisational measures to ensure the security of your data. Nevertheless, we cannot guarantee the absolute security of data transmitted via the Internet.​
4 Disclaimer of liability
4.1 No warranty: The chatbot is provided "as is" and "as available". We do not warrant the accuracy, completeness or availability of the information provided by the chatbot.
4.2 Limitation of liability: To the extent permitted by law, we shall not be liable for any direct, indirect, incidental or consequential damages arising out of the use or inability to use the chatbot.
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5 Changes to the Terms of Use
5.1 Changes: We reserve the right to change these Terms of Use at any time. Any changes will be posted on this page, and your continued use of the chatbot following the posting will mean that you accept the changes.
6 Termination of use
6.1 Termination: We reserve the right to terminate your use of the Chatbot at any time and without prior notice if you breach these Terms of Use.
If you have any questions about these terms of use, you can contact us at7. ContactMAVENS GmbH
Winterstraße 2
22765 Hamburg
erreichen.
These Terms of Use were last updated on 13 December 2024.​
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2. privacy policy for the use of Kaia.team chatbots
1 Introduction
This privacy policy applies to the use of Kaia.team, a chatbot that uses the functions of OpenAi as an AI module and is provided by MAVENS GmbH (hereinafter: "MAVENS", "we", "our")
We recognise the importance of protecting your personal data and are committed to respecting your privacy and processing your data securely
2 Data collection and use
In order to use our services, users must create so-called prompts. Prompts are used by our AI as information and commands to provide the information or services requested by the user.
We use personal data for this purpose. Personal data is data that relates to you ("personal data")
Personal data provided by you: We collect personal data when you create an account, use our services, or when you communicate with us, as follows:
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Account Information: When you create an account with us, we collect information associated with your account, including your name, contact information, account login information, payment card information, and transaction history (collectively, "Account Information").
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User Content: When you use our Services, we collect personal information contained in the submissions, prompts, file uploads or feedback you send to our Services ("Content"). Communication information: When you communicate with us, we collect your name, contact details and the content of any messages you send ("Communication Information").
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Social media information: We have pages on social media such as Instagram, Facebook, Medium, Twitter, YouTube and LinkedIn. When you interact with our social media pages, we collect personal information that you choose to provide to us, such as your contact information (collectively, "Social Information"). In addition, the companies that host our social media pages may provide us with aggregated information and analyses about our social media activities.
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Other information you provide: We collect other information that you may provide to us, such as when you participate in our events or surveys or provide us with information to establish your identity (collectively, "Other Information Provided by You").
Personal Data Automatically Obtained from Your Use of the Services: When you visit, use or interact with the Services, we receive the following information about your visit, use or interactions ("Technical Information"):
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Log data: Information that your browser or device automatically sends when you use our Services. Log Data includes your IP address, browser type and settings, the date and time of your request, and your interactions with our Services.
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Usage Data: We may automatically collect information about your use of the Services, such as the types of content you view or interact with, the features you use and the actions you take, as well as your time zone, country, date and time of access, user agent and version, type of computer or mobile device, and your computer connection.
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Device information: Includes the name of the device, operating system, device identifiers and the browser you are using. The information collected may vary depending on the type of device you use and its settings.
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Cookies: We use cookies to operate and manage our services and to improve your experience. A "cookie" is a piece of information sent to your browser by a website you visit. You can set your browser to accept all cookies, reject all cookies or notify you when a cookie is offered so that you can decide each time whether to accept it. Rejecting a cookie may, in some cases, prevent you from using a website or adversely affect the display or function of a website or certain areas or features of a website. For more details on cookies, see All About Cookies.
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Analytics: We may use a variety of online analytics products that use cookies to help us analyse how users use our Services and improve your experience when using the Services.
We may use personal data for the following purposes:
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Providing, managing, maintaining and/or analysing the Services;
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Improving our Services and conducting research;
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Communicating with you;
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including sending you information about our services and events;
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Developing new programmes and services;
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Preventing fraud, criminal activity or abuse of our Services and protecting the security of our IT systems, architecture and networks;
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To carry out business transfers; and To comply with legal obligations and legal process and to protect our rights, privacy, safety or property and/or those of our affiliates, you or other third parties. Aggregated or de-identified information.
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We may aggregate or de-identify personal information so that it can no longer be used to identify you and use such information to analyse the effectiveness of our Services, improve and add features, conduct research and for similar purposes.
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In addition, we occasionally analyse the general behaviour and characteristics of users of our Services and share aggregated information such as general user statistics with third parties, publish such aggregated information or make such aggregated information generally available.
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We may collect aggregated information through the Services, through cookies and through other means described in this Privacy Policy.
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We will retain and use de-identified information in an anonymous or de-identified form, and we will not attempt to re-identify the information unless required by law.
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You have given your explicit consent.
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It is necessary for the provision of our services.
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It is required by law or legal process.
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3. transfer of data to OpenAI
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As part of the use of our services, your data will be passed on to OpenAI Ireland Ltd. and processed. OpenAI Ireland Ltd. is a subsidiary of OpenAI Inc, 111 Sutter Street, Suite 400, San Francisco, CA 94104, USA. OpenAI is a company engaged in the development of artificial intelligence and offers services that enable services such as those provided by Kaia.team.
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Here is an overview of the most common data collected via OpenAI's API
- Information about the content of the chat conversations
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Information about the type of questions asked
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Information about device type, browser and operating system
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Information about the user's IP address
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Audio recordings
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Image input
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Uploaded documents (images, texts, audio and video recordings)
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The transfer of your data takes place within the GDPR regulation valid in the EU. OpenAI is obliged to use your data exclusively for the agreed purposes and not to pass it on to third parties.
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The legal basis for the transfer of data is your consent, which you give by using our services. You can revoke your consent at any time with effect for the future.
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Length of data storage at OpenAI
In principle, the data entered remains stored at OpenAi because the company uses the corresponding data to train itself. However, there are also functions with which we can deactivate the storage of the chat history so that the data is not used for training purposes. This function is activated by default so that OpenAI only stores user data for 30 days after collection or input.
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You have the right to obtain information about the data passed on to OpenAI, to object to the processing of your data and to request the deletion of your data.
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Further information on data protection at OpenAI can be found at https://openai.com/privacy/.
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You can view and download the valid Data Processing Addendum with OpenAI at the end of this page.
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4 Data security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss or destruction.
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5 Your rights
You have the right to obtain information about the personal data we process, to request its rectification or erasure, to restrict its processing and the right to data portability. Please contact us at the address below if you wish to exercise these rights.
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6 Changes to this privacy policy
This Privacy Policy may be updated from time to time. The latest version will always be available on our website.
7 Contact us
For questions or concerns regarding your data or this privacy policy, please contact us at​​
MAVENS GmbH
Winterstraße 2
22765 Hamburg
Germany
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